Member
Assistance Program
The National Volunteer Fire Council (NVFC) and American Addiction
Centers have teamed up to provide the National Fire Services Member Assistance
Program to all NVFC members and their families. NVFC members and their families
can call the FREE, confidential Member Assistance Hotline at 1-888-731-FIRE
(3473) any time day or night to help you through issues affecting your life.
The Member Assistance Program can help with any problems that affect
your work or personal life. These may include alcohol or drug addiction,
anxiety or depression, stress, PTSD, relationship problems, work-related
concerns, legal problems, financial management difficulties, critical
incidents, or psychological problems.
How does the MAP work?
The Member Assistance Program provides confidential counseling,
guidance, and referral services to help NVFC members and their families manage
personal and work-related problems. Representatives are available through a
24-hour toll-free phone line. When you call the toll-free number you may
receive immediate help for your problem, or arrangements will be made for you
to meet with a counselor in your area. Depending on the nature of your problem,
you may receive information about other resources in your community.
The toll-free confidential hotline is provided to NVFC members at no
cost to the member or family member. This service is offered by the NVFC as a
member benefit. If treatment, counseling, or other help is recommended by the
Member Assistance Professional, your health benefits may cover some or all of
the related costs. Every effort will be made to find quality care within your
ability to pay.
Call 1-888-731-FIRE (3473) to get help
