More than 7,100 times last year, fire departments across the state were dispatched to assist frail but uninjured people. By Eric Roper Star Tribune DECEMBER 9, 2018 — 9:31AM ELIZABETH FLORES – STAR TRIBUNE Firefighters across Minnesota are increasingly responding to 911 … [Read more...]

SCITUATE – Dead zones that have long plagued the Scituate Fire Department communication system will be addressed by the end of December, says Fire Chief John Robinson of the Hope Jackson Fire Company. The size of the town and its diverse geography has led to communication … [Read more...]

A retired policeman died from an asthma attack after it took 17 minutes to dispatch an ambulance, an inquest heard. Stephen Thurman-Newell, 62, called 999 to complain of breathing difficulties in September 2016. The system in use at the time placed his call in the … [Read more...]

ST. JOSEPH COUNTY — Eight computer outages in less than five weeks. That's the latest problem St. Joseph County dispatchers are facing when answering your 911 emergencies. The problem started when trying to fix other issues. There was a computer upgrade on October 24 to … [Read more...]

COVINGTON — The Covington-Newton County 911 Communications Center will move to temporary quarters at the Covington Fire Station 22 on Alcovy Road after problems with its current offices at the Cousins Community Center came to a head over Thanksgiving week. 911 Director Mike … [Read more...]

Getting more accurate emergency information to more people faster was the focus of a hearing held Tuesday in Carpinteria by state legislators, who heard from emergency planning and management personnel from throughout the state. The best way to accomplish that will vary from … [Read more...]

When a hunter found a man trapped in his pickup truck just south of Sayward Tuesday, the nearest fire department had no one available to respond. CHEK News has learned the 911 dispatch centre paged out the Sayward Fire Department five times but got no response. That’s when … [Read more...]

Although a Colleton County Fire-Rescue station was located two blocks away, delays in alerting fire personnel to a fire in a Bennetts Point home allowed the flames to race through the doublewide mobile home in the early morning hours of Nov. 11. The Hannahan Lane resident, using … [Read more...]

It's not so much people are actually dialing 9-1-1, but with SOS features built into our phones, something as simple as an attempt to turn up the volume on your phone can trigger an emergency response. "It happens a lot," said Jim Lake, the Director of the Charleston County … [Read more...]