A Cuyahoga Falls dispatcher was suspend over an error in dispatching firefighters to the right street – but in the wrong community. Although some point to this as a liability of consolidated centers, if truth be known, the advent of cell phones has made the distribution of 9-1-1 calls more problematic than “in the old days.” Even if you only dispatch for a single community, the name of the city, village, or town needs to be part of the questions you’re asking.
Read the full story at: http://www.fallsnewspress.com/news/article/5116274
