I’m a little late in posting this because the week is halfway over, but the overworked folks in your dispatch center will appreciate a kind word at any time. April 12 – 18 has been officially declared as National Telecommunicators Week; a time to recognize the "first" first responders who get the ball rolling on every run. It’s estimated that there are more than 6,100 PSAPs (Public Safety Answering Points) in the United States, and that more than 240,000,000 9-1-1 calls are made every year. So, if your jurisdiction doesn’t do anything special for this week, consider starting something next year. And, even if you do, a kudo here and there never hurt; especially when it’s delviered to someone who is directly responsible for your safety.