SALT LAKE CITY — Some of Utah’s 911 dispatch centers are understaffed, take too long to respond to calls and hire employees that lack the necessary certifications, according to a recent legislative audit that Senate President Stuart Adams called “troubling.” Presenting before … [Read more...]

Oakmont officials want to review the use of borough fire department sirens in response to resident complaints. Councilwoman Leah Powers requested a log of the sirens’ uses and for what calls Monday night following a discussion with resident Jill Weeks. Weeks showed council … [Read more...]

The union representing city of Spokane fire dispatchers is once again at odds with leaders of the county’s new 911 dispatch center. The dispatch center, Spokane Regional Emergency Communications, or SREC, switched to a new computer system last week that limits the role of city … [Read more...]

More than 60 emergency calls to police went unheeded overnight in Portland as officers were preoccupied with hundreds of demonstrators downtown and were pelted by rocks. On the 80th consecutive night of protests, the Portland Police Bureau declared a riot around midnight … [Read more...]

Sheriff promises to keep 911 provider accountable to prevent disruptions to service ADRIAN — After two 911 outages this year, the Lenawee County Sheriff’s Office is working to try to prevent further problems with its 911 vendor and strengthen its backup plans in case it … [Read more...]

Emergency officials say most phone service has been restored in Gallia County following a fire. The Gallia County Emergency Management Agency said a majority of all non-emergency lines are back up as well as the 911 phone lines. ORIGINAL STORY Officials in Gallia … [Read more...]

Many of the volunteer fire departments and medical first responders in Becker County are having pager problems, to the point where it’s causing issues with communications, according to two fire chiefs who went before the Becker County Board recently. “The big issue is a lot of … [Read more...]

A Volusia County Sheriff’s Office dispatcher was suspended for 30 days without pay after posting a false claim on social media that she contracted coronavirus at work, causing a panic at the telecommunications center, officials said. Jeanne Meyers, 55, who has been a … [Read more...]

D.C. 911 operators mistakenly sent rescue crews to the wrong location while coordinating efforts to find three men who drowned in the Potomac River, officials said Saturday. Audio obtained by News4 reveals dispatchers sent D.C. Fire and EMS ground units to the wrong marina … [Read more...]

Responding to a spate of reported 911 dispatching issues, a Washington, D.C., auditor might conduct a long-awaited probe of the Office of Unified Communications next year. Alleged OUC incidents -- including sending first responders to the wrong address or multiple responders to … [Read more...]