A Volusia County Sheriff’s Office dispatcher was suspended for 30 days without pay after posting a false claim on social media that she contracted coronavirus at work, causing a panic at the telecommunications center, officials said. Jeanne Meyers, 55, who has been a … [Read more...]

D.C. 911 operators mistakenly sent rescue crews to the wrong location while coordinating efforts to find three men who drowned in the Potomac River, officials said Saturday. Audio obtained by News4 reveals dispatchers sent D.C. Fire and EMS ground units to the wrong marina … [Read more...]

Responding to a spate of reported 911 dispatching issues, a Washington, D.C., auditor might conduct a long-awaited probe of the Office of Unified Communications next year. Alleged OUC incidents -- including sending first responders to the wrong address or multiple responders to … [Read more...]

Powell area residents may have noticed that’s something’s been missing from town in recent months: the fire whistle. Used to notify members of the Powell Volunteer Fire Department of a fire, crash or other call for service — and to alert residents of trouble in the area — the … [Read more...]

Lorain County commissioners are defending the county 911 system after an overnight outage prompted social media rumors on the source of the problem. Lorain County Administrator Jim Cordes said a defective Windstream transponder on Third Street in Elyria was the source of the … [Read more...]

The authors of a new editorial in JAMA Cardiology say technologies used by ride sharing and even pizza delivery operations are more advanced in some communities than those used in the life-and-death circumstances managed by local 911 centers. But, they point out, things are … [Read more...]

HOUSTON, Texas (KTRK) -- Callers to 911 in Houston will no longer be asked if they are experiencing COVID-like symptoms, changing a months-long practice to pass on the information to first responders. Firefighters are now told to treat every call as if the patient or home is … [Read more...]

When Beverly Bate dialled 911 on her landline, the Kingston Peninsula woman couldn't understand why she was unable to get through. Her 12-year-old granddaughter needed to be rushed to hospital after a sudden emergency just before 9 a.m. on Wednesday. "I kept hanging up … [Read more...]

Several firefighters were hospitalized Monday for heat exhaustion and other injuries after they were delayed responding to an electrical fire in Passaic County when residents tried to put out the blaze themselves, authorities said. The apartment fire was reported to police … [Read more...]