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BROWN COUNTY’S NEW COMPUTER DISPATCH SYSTEM SUCCESSFULLY REPLACES FAILED ONE

 Barry Furey    November 17, 2020    No Comments

BROWN COUNTY, Wis. (WBAY) - It’s all systems go, much to the relief of Brown County first responders and dispatchers. Nearly two years ago, Action 2 News first told you about major problems when the county tried switching to a new computer dispatch system, causing delays and … [Read more...]

 Fire Communications

3 TEST POSITIVE FOR VIRUS AT 9-1-1 CENTER

 Barry Furey    November 1, 2020    No Comments

WARREN — Three Trumbull County 911 dispatchers have contracted COVID-19 in the last week. This is putting a strain on staffing the center, although it hasn’t stopped the center from taking emergency calls, its director said. The department recently hired six new … [Read more...]

 Fire Communications

FIRE DEPARTMENTS DISSATISFIED WITH PERRY CO 9-1-1 SYSTEM AMID NEW LEVY

 Barry Furey    November 1, 2020    No Comments

NEW LEXINGTON — Four minutes, 57 seconds. Five minutes, 13 seconds. Sixteen minutes, 30 seconds. They add up to minutes and seconds. But when that time is spent on a 911 call during an emergency, it's not as inconsequential. "If somebody is down there having a heart attack, … [Read more...]

 Fire Communications

BUTLER COUNTY FIRE CHIEFS LOSE OUT ON $2M GRANT TO REPLACE OBSOLETE RADIOS

 Barry Furey    October 26, 2020    No Comments

A group of 14 Butler County fire departments was hoping to receive $2 million to replace obsolete radios, but the Federal Emergency Management Agency rejected the application this week. “We are disappointed that we were not awarded the grant but understood going in that … [Read more...]

 Fire Communications

FIERY HAUNTED HOUSE GETS 9-1-1 CALLS

 Barry Furey    October 26, 2020    No Comments

RIVERSIDE, Calif. (CBS Newspath/WKRC) - The fear is real from this house that's fully engulfed in the Halloween spirit. But some are getting so scared, they called authorities for help. The pirate-themed haunted house has the whole neighborhood screaming, but the real … [Read more...]

 Fire Communications

FIRE CHIEF BLASTS 911 DISPATCH IN PERRY COUNTY AND PUSHES FOR CHANGE

 Barry Furey    October 24, 2020    No Comments

NEW LEXINGTON, Ohio (WSYX/WTTE) — A Thorn Township Fire Chief in the Buckeye Lake area said Thursday he’s concerned about people’s lives and for firefighters as they question how 911 calls are being handled by Perry County. Chief Jeremy Weekly said there was an incident … [Read more...]

 Fire Communications

MLA SAYS N.W.T. 911 OPERATORS IN DANGER OF BURNOUT

 Barry Furey    October 21, 2020    No Comments

A Yellowknife MLA says the Northwest Territories' new 911 emergency service is underfunded, a situation she fears will lead to the burnout of the operators fielding the sometimes life-and-death calls. The territorial government introduced 911 service to all communities late … [Read more...]

 Fire Communications

911 TUSCON CALL CENTER TROUBLES GET AN AIRING

 Barry Furey    October 21, 2020    No Comments

TUCSON, Ariz. (KOLD News 13) - The Tucson City Council will hear from management as to why there are so many issues with the newly consolidated Tucson 911 call center. In a 41-page summary assessment done by the Phoenix firm Traaen & Associates LLC, 108 employees were … [Read more...]

 Fire Communications

WHY DID DC 911 TAKE ALMOST 14 MINUTES TO DISPATCH FIRE & EMS TO A METRORAIL EMERGENCY?

 Barry Furey    October 16, 2020    No Comments

With more than 100 passengers stranded on a decoupled Metro train Friday, DC’s 911 center waited almost 14-minutes to send help. This lengthy delay fits a pattern. DC’s Office of Unified Communications (OUC) has long had difficulty promptly sending help to Metrorail emergencies. … [Read more...]

 Fire Communications

PUBLIC SAFETY TAKES CENTER STAGE IN TECHNOLOGY USE DEBATE

 Barry Furey    October 10, 2020    No Comments

Every moment counts when someone's home is ablaze, and John Smith has some high-tech help to make sure his fire truck hits green lights just right. Smith's truck, like other emergency vehicles where the technology is available, can remotely operate many traffic lights thanks … [Read more...]

 Fire Communications

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