It took four minutes for a dispatcher from Alberta Health Services (AHS) to tell paramedics going to a choking incident why they were being dispatched this past month, says Jody Butz, the municipality’s fire chief and emergency management director. Butz said the same dispatch … [Read more...]
SAN FRANCISCO - A power outage in San Francisco on Friday morning that briefly interrupted some city services, including 911 and 311, has been restored, city officials said. San Francisco Department of Emergency Management Executive Director Mary Ellen Carroll said … [Read more...]
DURHAM, N.C. (WNCN) – As more than 40 percent of the 911 operator positions at the Durham Emergency Communications Center are vacant, the 911 call pick-up times at the center have gotten longer in recent months. One Durham mom, who does not want to reveal her name, said she … [Read more...]
A New Orleans 911 operator deliberately disconnected emergency calls without obtaining necessary information or relaying the callers' emergencies to other dispatchers, and she is now facing arrest, according to authorities. Precious Stephens, 25, is wanted on a count of … [Read more...]
New Orleans police are looking for a 911 operator accused of deliberately hanging up during emergency calls who has since been fired, authorities said. The New Orleans Police Department on Thursday said it was looking for Precious Stephens on charges of malfeasance in office and … [Read more...]
Durham's 911 center continues to be plagued by problems even after bringing on new staff in recent weeks. In emergency communications radio traffic sent to WRAL News on Monday, first responders note someone called a Durham fire station directly after being unable to reach … [Read more...]
The headlines read: "Firefighters arrived at the home. No one answered the door, so they left. Inside, an entire family was being poisoned by carbon monoxide." You can read (and really must read/listen) this very in-depth media report (with audio etc) below. PLEASE BE SURE … [Read more...]
HOUSTON — It was 9:08 p.m. when Michael Negussie’s phone rang. Twenty minutes had passed since he called 911 asking for emergency crews to check on his cousins and their two children, fearing that they had fainted from carbon monoxide poisoning in their Houston home during a … [Read more...]
Last week, the city of Phoenix released the findings of its months-long investigation into the death of Pamela Cooper, a 911 call operator who died in February following a grueling, 15-hour shift. The investigation, which was conducted by the city’s human resources department, … [Read more...]
If your community or department is not planning a remembrance event for 9/11/2021...it is not too late. And quite frankly - if the fire department doesn't do it-it probably won't get done. Please do it. Since time is tight-we have an excellent 9/11 remembrance guide for your … [Read more...]