Heads turn to see the flashing lights and hear sirens as fire apparatus respond to an emergency. Police cars follow, then pursue and eventually stop a stolen vehicle. An ambulance transports a victim of a medical emergency while emergency medical personnel provide pre-hospital … [Read more...]
As Submitted to FireFighterCloseCalls.comby FDNY Supervising Fire Alarm Dispatcher Christopher Carver The best job we can do as members of the American Fire Service is to put out the fires. Since Ben Franklin turned on his Bearcat 1 scanner and followed the hand-pump to a fire … [Read more...]
FIRE DISPATCHERS HAVE NO PROTOCOLS, PROCEDURES FOR CHECKING PERFORMANCE
By Tony PlohetskiAMERICAN-STATESMAN STAFFWednesday, January 31, 2007Austin police 911 supervisors are required to randomly listen in on the department's 60 dispatchers for an hour each month to make sure that they are sending the right number of officers to emergencies. … [Read more...]
Firefighters, cops and the Office of Emergency Management will finally be on the same channel, thanks to a new radio that was shown off yesterday by city Fire Commissioner Nicholas Scoppetta.The move came on a day of mixed news for the city's emergency services, with the feds … [Read more...]
UNDERSTANDING or BLAMING THOSE #*$^%!! DISPATCHERS!!!The Communication Center of a Public Safety Agency is a unique environment. It is usually the first to be blamed for an incident going wrong; and seldom given any credit for the efficient and effective mitigation of an … [Read more...]
GOTTA HAVE AN OPERATIONAL RADIO SYSTEM TO GET OUT THE DOOR
I am a part time firefighter for a town of 4000 souls, and a full time dispatcher for the Quebec Provincial Police. One night I receive a call for an MVA with possible injuries... A car that tried to climb a tree, but didn't succeed... I call my FD to get a team to respond. Our … [Read more...]
DISPATCH TO THE WRONG LOCATION ALMOST COSTS CIVILIAN LIVES
DC Fire Department Communications dispatched a box alarm to 1846 Varnum Street, NW. Approximately seven minutes into the alarm, communications notified the 4th Battalion Chief that the correct address was 1846 Vernon Street, NW, approximately 20 blocks away. A civilian … [Read more...]
GLITCH IN FIRE RADIO BLAMED ON ‘DEAD SPOT;’ SITUATION WITH 911 FUELS TENSION WITH MONROEVILLE, PA.
By Joey DiGuglielmo, Staff WriterWednesday, October 4, 2006 A misunderstanding be-tween Pitcairn volunteer firefighters and Monroeville emergency 911 dispatch has led to some hard feelings between the two groups that have been difficult to resolve, according to members of both … [Read more...]
GLITCH IN FIRE RADIO BLAMED ON 'DEAD SPOT;' SITUATION WITH 911 FUELS TENSION WITH MONROEVILLE, PA.
By Joey DiGuglielmo, Staff WriterWednesday, October 4, 2006 A misunderstanding be-tween Pitcairn volunteer firefighters and Monroeville emergency 911 dispatch has led to some hard feelings between the two groups that have been difficult to resolve, according to members of both … [Read more...]
More and more we have the opportunity to read that Public Safety Communication Center personnel are being accused ofnegligence in the performance of their duties. Before you say it, I will, the number ofthese public safety professionals is miniscule in comparison to the … [Read more...]