Fire officials on Friday announced a coronavirus outbreak at a dispatch center that receives 911 emergency calls in Sacramento County, where nine employees have tested positive for COVID-19. Tyler Wagaman, executive director of the Sacramento Regional Fire/EMS Communication … [Read more...]
WASHINGTON — New details have emerged in the story of a teenager struggling to resuscitate her mom, while D.C.'s 911 call center sent help to the wrong address. The man at home at that wrong house -- in another quadrant of the city -- realized almost immediately there was a … [Read more...]
PARMA, OH—An unexpected outage last week at the Cuyahoga Emergency Communications System (CECOMS) led to a Parma family in desperate need of medical attention calling 9-1-1 without anyone picking up. “On Nov. 5 at 4:10 a.m., CECOMS experienced an outage,” Cuyahoga County … [Read more...]
BROWN COUNTY, Wis. (WBAY) - It’s all systems go, much to the relief of Brown County first responders and dispatchers. Nearly two years ago, Action 2 News first told you about major problems when the county tried switching to a new computer dispatch system, causing delays and … [Read more...]
WARREN — Three Trumbull County 911 dispatchers have contracted COVID-19 in the last week. This is putting a strain on staffing the center, although it hasn’t stopped the center from taking emergency calls, its director said. The department recently hired six new … [Read more...]
NEW LEXINGTON — Four minutes, 57 seconds. Five minutes, 13 seconds. Sixteen minutes, 30 seconds. They add up to minutes and seconds. But when that time is spent on a 911 call during an emergency, it's not as inconsequential. "If somebody is down there having a heart attack, … [Read more...]
A group of 14 Butler County fire departments was hoping to receive $2 million to replace obsolete radios, but the Federal Emergency Management Agency rejected the application this week. “We are disappointed that we were not awarded the grant but understood going in that … [Read more...]
RIVERSIDE, Calif. (CBS Newspath/WKRC) - The fear is real from this house that's fully engulfed in the Halloween spirit. But some are getting so scared, they called authorities for help. The pirate-themed haunted house has the whole neighborhood screaming, but the real … [Read more...]
NEW LEXINGTON, Ohio (WSYX/WTTE) — A Thorn Township Fire Chief in the Buckeye Lake area said Thursday he’s concerned about people’s lives and for firefighters as they question how 911 calls are being handled by Perry County. Chief Jeremy Weekly said there was an incident … [Read more...]
A Yellowknife MLA says the Northwest Territories' new 911 emergency service is underfunded, a situation she fears will lead to the burnout of the operators fielding the sometimes life-and-death calls. The territorial government introduced 911 service to all communities late … [Read more...]