Monday, September 6, 2010
As reported by the NY Daily News,
Mayor Bloomberg's massive $2 billion effort to centralize and upgrade the city's 911 system has suffered another big setback.
A key computer program from a Verizon subcontractor has failed final quality reviews in recent weeks, and top officials are on the verge of canceling the contract and finding a new vendor, several sources working on the project told the Daily News.
"When the new software gets saturated with calls for EMS and police, it can't handle the load and the system starts dropping calls," said one source involved in the testing process. In any "big public emergency" like a blackout or terrorist attack, "it would just break down," the source said.
