As you know, many fire departments, EMS (and law enforcement) rely on peer support teams as part of their critical incident stress management strategy.
But there’s a great deal of risk involved with a peer support team, too. Team members can be subject to vicarious trauma and burnout, the wrong people can be selected for the team, and training can fall short.
• Essential standards and protocols to consider for peer support teams
• Team member selection and training considerations
• Safeguards to have in place to manage the impact of stress on peer trainers
• The role of executives and senior management in supporting peer trainers and maintaining a healthy, effective peer support team