The FirstNet Authority continues to engage public safety from every discipline to better understand what they need from the FirstNet network. The FirstNet Authority talked with professionals working in emergency communication centers (ECCs)—sometimes called 911 centers or public … [Read more...]

LAWRENCE, Mass. — The National Transportation Safety Board is calling on the state to improve emergency communications following their investigation into the Merrimack Valley disaster last year. The NTSB said there were enough firefighters and equipment on scene -- 184 … [Read more...]

The 911 call is seared into Sonya Alva’s memory, from the flat tone of the caller who said the dog bit her grandson, to the odd breathing noise in the background, which Alva later discovered was the sound of a Rottweiler crushing the body of an 18-month-old baby between its … [Read more...]

JACKSON, Mich. (WLNS) — A former 911 dispatcher is suing Jackson County, as well as her former supervisor, claiming there was a sexually hostile work environment during her time there. Shannon Rutan worked for Jackson County Central Dispatch from 2008 to 2016. In the lawsuit … [Read more...]

Cellular phone signals know no borders. When a Mexican company began turning on its cellphone and data network along the U.S.-Mexico border, including in Juárez, in mid-August, it brought interference problems for wireless phone carriers in El Paso and other border areas. El … [Read more...]

CLINTON, Mo. -- The Clinton Police Department endured two officer deaths in less than a year's time. Amid their grief, there's also a sense of anger and frustration about how on earth the second one, in March 2018, could've happened. Four joint lawsuits are now looking for … [Read more...]

BY REUVEN BLAU, THE CITY | This story was originally published on Sept. 23 by The City. New York City’s long-promised 911 texting system has been stalled by a bitter dispute between technology agency officials and the NYPD — with each blaming the other for delays, records … [Read more...]

Health minister Adrian Dix says 14 changes recommended by independent investigators will be implemented Eric Rankin · CBC News · Posted: Sep 23, 2019 4:00 AM PT | Last Updated: an hour ago Tracey Gundersen, 56, died in November after waiting more than half a hour for … [Read more...]

PARK CITY (ABC4 News) – They are the voice you hear in your most urgent calls, trained to handle your emergencies. But the Summit County dispatchers are struggling to keep up, working up to 60 hours a week in an effort to make up for a shortage. Tanya Odenbach, the … [Read more...]

Fire departments across the country set benchmarks for how long it takes to respond to fires, car crashes and other incidents to track progress and hold themselves accountable, but King William County Battalion Chief of Administration Laura Nunnally said setting a response time … [Read more...]