Next month the Federal Communications Commission (FCC) will vote on new rules meant to help first responders more accurately determine which floor a 911 call originates from in multi-story buildings. FCC Chairman Ajit Pai on Tuesday circulated a draft order (PDF) that would … [Read more...]

A nasty fight is brewing between Marion County and the City of Ocala over the county’s consolidated 911 system – and it appears that it will come to a head later this month. On Sept. 24, Sheriff Billy Woods sent a letter to Marion County Commission Chair Michelle Stone and … [Read more...]

A new PBS documentary details last year’s devastating Camp Fire in Paradise, California, and suggests the tragedy could have been much less catastrophic had potentially life-saving emergency alerts gone out as intended. Fire in Paradise, which can now be streamed at PBS.org, … [Read more...]

On Monday, three female fire dispatchers working for the Jefferson Parish East Bank Consolidated Fire Protection Bureau filed suit claiming an ongoing practice of gender discrimination and retaliation at the Jefferson Parish Fire Protection Bureau’s Emergency Communications … [Read more...]

BOCA RATON - The parents of a restaurant worker fatally shot as he drove home on Interstate 95 in February 2018 have sued the city of West Palm Beach, saying a dispatcher didn’t do enough to deter the alleged gunman. A lawsuit filed Monday argues that when Hugo Selva called … [Read more...]

DAVIDSON COUNTY, N.C. -- Davidson County 911 officials are working to find the source of interference on first responder radios. “It is an issue, and it needs to be resolved,” said Chief Nick Sledge of the North Lexington Triangle Fire Department. "(We) hear dogs barking in … [Read more...]

LITTLE ROCK (KATV) — During emergencies, we call 911. But imagine doing that and the phone just keeps ringing. That's what a Little Rock man claims happened when he called about a car crash. A couple of weeks ago, Charlie Hart's neighbor crashed her SUV into his front yard … [Read more...]

Seven South Bay cities are launching a regional public-safety radio system this month to improve communications among neighboring police officers and firefighters and their dispatch centers. It will also encrypt radio transmissions to prevent active shooters and other … [Read more...]

Orlando Fire Department dispatcher Pamala Monroe typed in the address of a mock-911 call and let the system do the work. The new computer-aided dispatch automatically notified the police and fire departments of the call: a car crash at City Hall. Simultaneously dispatching the … [Read more...]

Lexington’s 9-1-1 emergency center is struggling to keep up as fewer call takers and dispatchers attempt to answer a swelling number of calls and help an increasing number of police and firefighters, city officials said Tuesday. The Enhanced 9-1-1 Center answered 477,711 calls … [Read more...]