Middletown, OH – In an effort to fight rising costs to deal with overdoses and its heroin problem, the city of Middleton wants to implement a controversial proposal that would let addicts die. City Council member Dan Picard has proposed a ‘three strikes system’. After a … [Read more...]

It's no secret that the Phoenix Police Department has been stepping up its recruitment efforts in response to a serious officer shortage that's being experienced by law enforcement agencies across the state. But the department is also short on people to answer and respond to … [Read more...]

Nearly 10,000 calls to 911 went unanswered last year in St. Joseph County. “We only have a certain number of 911 operators on the floor at any given time,” explained Michael Clayton, President of AFSCME Local 164. Clayton said 13 dispatchers typically work any given shift … [Read more...]

ST. LOUIS • The city has reached a $500,000 settlement with the grandmother of a woman murdered after a 911 dispatcher sent officers to the wrong address during a domestic dispute. St. Louis Circuit Judge Bryan Hettenbach on Monday approved the settlement with Edith Foster and … [Read more...]

June 21--A poorly performing computer program at the Knox County E-911 Center is placing law enforcement officers and firefighters in danger by depriving them of updated information on emergency calls, authorities said Wednesday. The $6.2 million Intergraph Computer Aided … [Read more...]

une 14--PEABODY, MA-- It's been a dozen years since the notorious "dozing dispatcher" episode in Peabody. John Brophy, a firefighter working on the department's 911 dispatch desk, had fallen asleep, missing a call about a six-month-old baby who had stopped breathing. For that, … [Read more...]

CRAIGHEAD COUNTY, AR (KAIT) - Motorola recently started a study on integrating Craighead County’s fire radio system. In April, the Craighead County Rural Fire Association discussed issues with the current system, issues that have been a problem for several years. Jeff … [Read more...]

Two frantic callers dialed 911 that warm spring evening. The calls came from the same Dallas address, the very same apartment, just hours apart. One ended with a rescue. The other ended in a baby’s death. The two calls illustrate a problem that played out across the city for … [Read more...]

Six fire-alarm monitoring companies have sued the village of Schaumburg over a recent law directing all of the approximately 1,200 businesses in town to the governmental agency Northwest Central Dispatch and its own private contractor for their alarm monitoring. The plaintiffs … [Read more...]