NASHVILLE, Tenn. (WKRN) - 911 operators received a call from Riverbend Prison on Wednesday around 11:00 a.m. A white powder had been found in a suspicious package in the prison's mail room. Operators immediately dispatched the closest fire station, 19, but minutes later it … [Read more...]

One of the primary duties of a communications center is to dispatch units to emergencies. Requests for service are typically reported through 9-1-1, conventional telephones, automatic alarms, and pull boxes. Resources are then alerted by a variety of means, including in-station … [Read more...]

he chief of the Georgetown fire department is raising the alarm over the loss of Island-wide emergency pager service, which is slated for June 30. Bell Mobility began notifying fire departments in November that it will discontinue its Island-wide paging. "We want them to … [Read more...]

ELIZABETH FITE MAY 27, 2019 CHATTANOOGA TIMES FREE PRESS, TENN. 0 Tweet Share Nooga CHATTANOOGA, TN, FIRE DEPARTMENT Firefighters typically conjure images of brave rescues from burning buildings, but many today spend more time on medical calls, helping citizens to stand up, … [Read more...]

Less than a month after Montgomery County’s emergency communications system used by first responders suffered an outage lasting more than 12 hours, the network faltered again on Tuesday. At about 10:15 a.m. Tuesday, a Montgomery County Fire and Rescue Services spokesman … [Read more...]

It's taking longer for 911 dispatchers in Minneapolis to answer calls. New data presented to the Minneapolis City Council Thursday afternoon indicates the department is failing to meet national standards on how quickly calls should be answered. Those national standards … [Read more...]

SACRAMENTO (CBS13) — Sacramento firefighters say 911 calls that turn out to not be an emergency at all are a growing problem that’s increasing response times in the area. Firefighters said people walking along the street or driving nearby are seeing someone on the ground and … [Read more...]

A Butte-Silver Bow firefighter was alone in the basement of a burning building when he became separated from the hose line. It was dark and smoky but when he called for help on his handheld radio, no other firefighters could hear his mayday. In the parking lot of Lydia’s … [Read more...]

DETROIT (WXYZ) — The Detroit Police Department has made changes from top to bottom of its 911 operation in direct response to problems raised in a months-long 7 Action News investigation. “We found some opportunities to make some significant improvements,” said Assistant Chief … [Read more...]

Every month, Rhode Islanders pay a 911 fee on their phone bills, but most of the funds raised by this fee do not go to the E-911 system. Instead, every year, millions in 911 fees are diverted to pay for other expenses in the budget. For over a year, Rhode Island politicians … [Read more...]