Firefighters are delayed in getting to emergencies due to a "catastrophic" dispatching system, the BBC has found. According to sources, the system used by London Fire Brigade regularly crashes and often fails to dispatch the closest fire engine. "There's no doubt that the … [Read more...]

(CNN)"Ghost calls" to 911 from T-Mobile phones in Dallas are clogging the city's emergency dispatch system, the city said -- and a 6-month-old boy's mother blames the issue for her child's death. Since November, when some T-Mobile customers have dialled 911 their phones have … [Read more...]

AT&T experienced a nationwide outage on Wednesday night that affected 911 calls — making it impossible for wireless customers to report an emergency, authorities said. Police departments across the country were urging residents to call different numbers for help after the … [Read more...]

Dec. 20--Lexington will hire six temporary staff members to assist 911 operators after concerns were raised over the emergency response to a fire Sunday that killed 23 horses, an administrator said. The new hires were also inspired by claims made two weeks ago by Lexington's … [Read more...]

A special coroner’s inquest will probe Ontario’s 911 emergency response system after a Sudbury boating tragedy that killed three people and the separate death of a Casselman woman. The chief coroner for Ontario called the joint inquest on Friday. “Given that there were two … [Read more...]

CLARINDA, Iowa — Citing dysfunction, accusations and a lack of leadership, the Page County communications director and emergency management coordinator told the Page County Board that he’s resigning. During a meeting Tuesday, Director Marvin McClarnon attended the portion of … [Read more...]

From MSN: For first responders, cutting through traffic to a call can be a daunting task. As a longtime Emergency Medical Technician, I can confirm that the advance sound deadening and NVH tech in newer vehicles may make for a peaceful ride for you, but it's not doing … [Read more...]

Well, we've all heard about frozen hydrants and Hell freezing over, but this one's a first. According to KBJR6.com: Cook County, MN - 911 service is now working again in Cook County. According to the Cook County Sheriff's Office Facebook page, phone services began … [Read more...]

It’s not often that any one of us needs to dial 911, but we know how important it is for it to work when one needs it. It is critical that 911 services always be available – both for the practicality of responding to emergencies, and to give people peace of mind. But a new type … [Read more...]