Aurora Ald. Robert O’Connor called it “a lesson learned.” O’Connor, at large, chairman of the City Council Finance Committee, was referring to the fact that somehow in all the meetings leading up to construction of the new fire station in Lincoln Park on Aurora’s West Side, … [Read more...]

The county Board of Supervisors gave the go-ahead Tuesday to come up with a plan to bring five fire dispatch centers under one roof — a move officials say would save money and improve coordination during fire and medical emergencies. The idea to merge some of the region’s … [Read more...]

A couple whose calls to triple-0 to report a fire were not answered during Friday's national outage — prompting a mad dash to the nearest fire station — have received an apology from Telstra CEO Andy Penn. Mary Ann Gongon was forced to jump in her car and drive to the nearest … [Read more...]

Written By 12 News FLAGSTAFF, Ariz. – Amateur radios and their operators beat out modern technology last Sunday, possibly helping save lives in the Tinder Fire. This form of communication is more than a century old. Bill and Mary Lou Hagan are members of the Amateur … [Read more...]

GENESEE COUNTY — Issues with new pagers going in and out of service have frustrated firefighters in Genesee County for months and has now prompted 911 to reprogram the devices as a possible solution. Last summer, the Genesee County 911 Consortium purchased 800 new pagers for … [Read more...]

FARGO (KFGO) - Fargo Fire Chief Steve Dirksen says calls for service in 2017 were the most yet for the department, with nearly 11,000 responses. Dirksen says a bigger city means more calls but his office is now taking a close look at ways to reduce the calls. There were 6,400 … [Read more...]

By Amanda Lamb, WRAL reporter RALEIGH, N.C. — In a statement released Tuesday, a spokesperson with the City of Raleigh said they are "conducting a review of the events that took place on April 5," the morning family members said it took nearly 20 minutes for an ambulance to … [Read more...]

It took Hua Li two minutes and three tries to get help from Houston 911 as a convenience store owner lay bleeding to death on the floor of his store after being shot. Li was about to walk into a Raceway in Houston to buy a lottery ticket in May 2016 but was stopped by another … [Read more...]

Cincinnati police announced Thursday a 911 dispatcher is on administrative leave as they work to find out why help didn't arrive for a 16-year-old boy trapped and dying inside a car. Chief Eliot Isaac said Thursday they promised to find out why Kyle Plush called 911 twice, … [Read more...]