During the past three months, Palm Springs police and city personnel have sent out incorrect, contradictory or delayed information in response to emergencies and road conditions related to flooding and a brush fire north of downtown. The city of Palm Springs and Palm Springs … [Read more...]

South Central PA Search and Rescue is prepared to file a lawsuit against York County if its efforts to be included in the region's 911 computer-aided dispatch are unsuccessful, said the team's president. The search team has lobbied county 911 officials for years seeking … [Read more...]

A fire alarm first wailed inside the Notre Dame Cathedral at 6:20 p.m. Monday, but for 23 critical minutes cathedral staff searched for a blaze, unable to find the cause. It wasn't until a second alarm went off at 6:43 p.m. that a fire was detected in the attic of the … [Read more...]

CHICAGO (WBBM NEWSRADIO) -- A group of 9-1-1 operators who used family leave to take a cruise are among the allegedly bad city employees being reported by Chicago’s Inspector General. Inspector General Joseph Ferguson’s first-quarter report includes an investigation that … [Read more...]

Firefighters, too, hit “dead spot” areas when trying to communicate on a faulty city-owned radio system that is plaguing the police force. As first reported by the Citizen this week, the Ottawa Police Service’s joint health and safety committee, prompted by a unified front … [Read more...]

TAMPA — Hillsborough County’s 911 system failed for just over 22 hours in September, leaving 768 calls for help unanswered while officials struggled to fix the problem. The real problem, though, wasn’t just technical. It was human error, according to reports obtained by the … [Read more...]

UNITED COUNTIES, Ontario – South Glengarry Fire Chief Dave Robertson and Mike St.Onge, SDG Counties IT Director, proposed investigating a cross-County radio and paging system for local fire departments, public works departments and transit during a United Counties Council meeting … [Read more...]

Attention all units! April 14 – 20 is National Public Safety Telecommunicators’ Week – a time to thank and honor those faces behind the voices that help keep you safe. If your agency doesn’t do anything formal, it’s not too late to say thanks! Drop by dispatch. Bring some snacks. … [Read more...]

NORTH BRANFORD — During a public hearing on the town budget at North Branford Intermidate School Friday night, Chief William Seward of the volunteer fire department urged the Town Council to add funds to fix its safety officials’ communications system, which he said currently … [Read more...]

Barbara’s son had just gotten out of the shower and gone back downstairs to where his 6-month-old son was napping when she heard a scream. Then came the pounding of feet on the stairs of their home in Warwick, Rhode Island. Conner handed her Alijah, who was limp. Barbara … [Read more...]