KANSAS CITY, Mo. -- When there is an emergency, you expect to call 911 and get the help you need immediately. In Kansas City, that's not always the case. The average time someone is put on hold when they call 911 sat at 27 seconds as KCPD worked to hire more staff in early … [Read more...]

PHOENIX (3TV/CBS 5) - A man who pleaded guilty in an August 2016 cyber attack on Phoenix-area 911 emergency systems has been sentenced to probation. Attorney General Mark Brnovich announced a judge sentenced 19-year-old Meetkumar Desai to 3 years supervised probation for … [Read more...]

ALBANY — In a recent incident that officials say illustrates the vulnerability of local government computer networks, the communications system of an upstate New York police agency was disrupted by a hacking attack. The Schuyler County Sheriff’s Department, headquartered in … [Read more...]

Here is the Facebook posting from the Director of the Harford County, MD 9-1-1 Center regarding the incident: Update from Director Hopkins and Thank You As we posted earlier this evening our DES facility, which houses our 911 call taking and dispatch operations was apparently … [Read more...]

MANCHESTER, TN (WSMV) - A 911 dispatcher, previously arrested and fired for tipping off a drug bust, was hired back to that same position two years later – only to be arrested again. Some are asking how was she able to get her old job back? Katie Hillis was arrested and … [Read more...]

SEVIERVILLE — Everything failed in an instant. Severed lines snuffed out power to the command center directing the emergency response to the deadly Gatlinburg wildfires the night of Nov. 28 and plunged firefighting and rescue efforts into darkness and chaos. Sevier County … [Read more...]

SUMNER COUNTY, Tenn. (WKRN) – There are major growing pains for emergency communications in Sumner County. On July 17, less than four weeks ago, most of the county consolidated under one roof. Instead of individual cities like Millersville, Portland, Gallatin, … [Read more...]

As is too often the case, communications has been listed among the many issues facing the crews at the Grenfell Tower fire in Great Britain. Things got so bad that one firefighter turned off his radio because it was useless. There are also a number of other concerns listed in … [Read more...]

MONTGOMERY, Vt. (WCAX) Firefighters in the town of Montgomery are outraged after responding to a second fire in a week without reliable radio communication. Firefighters take on fire in Montgomery "We used a home owner's cellphone from down the street to call central and … [Read more...]

Aug. 08--OSKALOOSA, IA-- The immediate future of Mahaska County's proposed new law enforcement and emergency radio system was the subject of an intense debate between the Mahaska County Board of Supervisors and county law enforcement and emergency responder officials Monday, with … [Read more...]